Dcarius M. Moore

222 E. 143^rd St

Dolton, IL 60419

708-288-0073

Dcariusman@yahoo.com

 

 

Telecommunications Specialist

A highly motivated individual with over 12 years of experience in the Telecommunications industry. I have lead many successful projects for my team with an amazing outcome. Given the opportunity I will definitely exceed expectations, allow me the chance to interview.

Professional Experience

AT&T , Chicago, IL 

Telecommunications Specialist 06/2000 – 02/2012

Hired into CTG (Centralized Translations Group) to provision and troubleshoot Alcatel-Lucent 1A and 5ESS switches.   Responsible for AT&T local/long distance voice and data services.  Later moved to trouble tickets, which was a team of two people who take on any issues that customers had inside the AT&T network.  Reduced trouble ticket times for the center.  Later my department transitioned to AT&T wireless (PCO Mobility). I was responsible for the testing and turning up of cell sites. Which involved CNL’s, UNI’s and EVC’s. Also responsible for training fellow co-workers.

-          Provisioned NTE’s for AT&T’s 3G/4G network.

-          Worked with field techs at cell-sites and Central Offices to test and turn-up CNL’s, UNI’s and EVC’s.

-          As PCO had to escalate and be in constant contact with all involved in the circuit.

-          Provisioned and maintained Lucent 5ESS and 1AESS switches.

-          Responsible for troubleshooting errors in translations. Using systems such as, but not limited to Access7 for SS7 tracing, NMA, Connect-VU

-          Responsible for the routing and charging of POTS, 911, Centrex, local/long distance, etc…

-          Provisioned trunks using circuit design from TIRKS and getting customer’s information from ASR’s.

-          Dealt with line features such as Caller ID, Call Forwarding, Selective Call Routing, etc….

-          Troubleshoot porting issues with LNP database.

-          Responsible for 911 reroutes using NMA when 911 PSAP goes down.

Areas of expertise:

. VOIP  - Voice Data Provisioning - CLI commands (PUTTY)

. EVC, UNI, CNL, Juniper – MTSO - IPAG, IPAG2  

. Troubleshooting - SS7 - 5ESS Digital Switch - 1A Analog Switch

. Switch Conversions Transport - Routing and Charging

. 3G/4G Up-speed - ETTCS (Ethernet to the Cell Site)

. Trunking – Centrex - CIC’s - E911- ISDN PRI - T1’s

. Wireless Translations and Landline Translations

            . AT&T Local/LD Routing

            . Capacity Management for Alcatel-Lucent switches

           . 3911, 311V, 3940 (Ciena)

. CLI commands (PUTTY)

. Backhaul

Technical Proficiencies

Systems: TIRKS, WFA, ASR, Granite, Cramer, Greta, ACAT, E-PADD, EXACT,

                Canopi, Putty, ISOR, NMA, CNR, Ciena ESM, AOTS, TROUT

Tools: Microsoft Office (Word, Excel, Outlook, PowerPoint), Apex, AMDOCS

Key Achievements:

. Provisioned and tested start to finish Great Lakes Naval Station 5E switch in North   Chicago, IL.

. Provisioned and tested start to finish Joliet Tandem 5E switch.

. Trained my peers on landline and wireless technology.

. Lead tech in a number of projects and switch conversions.

Education

   Associates of Applied Science in Electronics Engineering Technology, 1998-2000

   ITT Technical Institute, Matteson, IL

Professional Certification

       . E911

       . VOIP